Customer Support Services


At Deker Solutions, we recognise the demands of the UK’s pallet networks. We understand your need for an extensive range of commercial vehicles that can be combined with flexible and comprehensive fleet management solutions.

We are committed to delivering fleet management solutions that meet your individual pallet network requirements enabling you to deliver loads more to your customers.

Customer support is at the heart of Deker Solutions and has been honed through the expertise and experience of The Allports Group. Since 1959, we have been providing an extensive range of customer support to meet your requirements as a haulier within the UK’s pallet networks.

Our customer support covers all aspects of repair and maintenance including a fast and professional Bodyshop and a 24 hour emergency service. All services within our comprehensive customer support work hard to make sure we keep your commercial vehicles working around the clock.

As vehicles and specifications become more complex and technical, Deker Solutions are investing in people, technology and equipment. This enables us to offer a dedicated service that delivers efficient and cost-effective maintenance and repair of vehicles to suit both your budget and timescale.

In addition to all the usual workshop services you can expect our workshops to offer:

  • 24/7 emergency breakdown and recovery
  • Renault trained and approved technicians
  • Computerised brake roller testing
  • All make computer diagnostic facilities
  • Repair & Maintenance aggrements for in service & new vehicles

Our Fleet Management Solutions offer a range of services for the UK’s pallet networks including:

  • Finance and Leasing
  • Contract Hire and Rental
  • Fleet Livery Design and Supply
  • Telematics Cameras and Safety Systems
  • Accident Repair and Refurbishment
  • Driver Training
  • R2C Compliance
  • Trucks, Vans and Trailers